Terms and conditions

1 General

The subsequent General Terms and Conditions of Business shall apply to all orders, quotations, supplies and services implemented by flora-images. They are deemed to have been agreed following the customer's receipt of flora-images supplies, services or quotation, in any case following acceptance of images for publication at the latest. Diverging Terms and Conditions of Business stipulated by the customer shall not be valid unless approved in writing by flora-images.

2 Images

The General Terms and Conditions of Business apply to all images provided to the customer, irrespective of their completion stage or available technical format. The conditions shall apply especially to electronic or digitally transmitted images. The customer may only pass images  on to third parties for internal business purposes, i.e. inspection, selection and technical processing. Complaints relating to the content of the supplied items or the content, quality or state of images, must be communicated within 48 hours of receipt. The images are otherwise deemed to have been delivered appropriately, in accordance with the contract and as noted.

3 Rights of use

Images and videos obtained by the customer as Royalty Free may be used, unlimited as to time and place, for any editorial, commercial, promotional, advertising and merchandising use. The customer is responsible to determine whether model and property releases required for the intended use are available. The customer is not authorised to transfer the rights of utilisation granted to him to third parties including other group companies or subsidiaries, either in whole or in part. The customer is obliged to identify each image and video with a credit line where possible.

4 Fees

The fee shall be paid within 14 days of the invoice date at the latest, unless a shorter payment period is stipulated in the invoice. Following a reminder, the customer is deemed to be in default. When default occurs, interest of 10% p.a. shall be payable on this fee. The fee shall also be settled in full if the commissioned and supplied images are not published.

5 Limit of liability

Under no circumstances will flora-images be liable for any direct, incidental, consequential, indirect or punitive damages as a result of the use of this site or use of the images on this site. flora-images identified the captions for the images to the best of its ability, but cannot be held responsible for erroneous or incomplete caption information.

6 Refund policy

flora-images is selling to business and corporate customers only. Therefore flora-images can't give refunds or accept returns.


7 Governing law

This License, its construction, performance, scope, validity and effects are governed and shall be construed in accordance with the laws applicable and in force in the jurisdiction of the location of the LICENSOR.

8  Language
The parties hereby confirm that they each require that this License and all documents and notices in connection therewith be drawn up in English.

By submitting your order, you acknowledge having read this license and agree to be bound thereby.

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